Refill your game balance without errors

We have gathered all the significant issues that may appear when refilling your game balance in the Bollywood club. Please, follow the current tips to refill your balance without errors and have fun playing!

Refill your game balance without errors

1. There is not enough money on your card

Refill your payment card or web wallet with the amount sufficient to make a deposit. After that, try to add funds to your game balance once more.

2. The card is lost or blocked

Make sure your card is with you and not blocked, also check the expiration date. If all the mentioned is in order, contact your bank to determine why your transaction is idle. In any case, you can always refill your game balance using another card.

3. CVV code entered wrong

Make sure you've entered your CVV code correctly. CVV code is three numbers printed on the back of your bank card. Make sure you've entered your CVV correctly while approving the transaction for your balance refill.

4. SMS code entered wrong

Make sure you've entered the correct SMS code to confirm the transaction. Please, note: SMS-code is a combination of numbers or/and letters that must be sent to your phone. After checking the SMS-code, try to refill your balance once again.

5. The limit for online payments was exceeded

Please, proceed to your bank's website or mobile banking application. There you should check the limit of your Internet payments. You might have to increase your limit amount to refill your game balance. Please, note: your bank may require some time to adjust your Internet payments limit.

6. Other errors while using a banking card

There might be some issues that are not covered in this guide. Your best way to avoid them is to use a different banking card or payment system to refill your club's balance. Moreover, you can contact your bank and find out why your transactions were canceled.

If you've experienced some issues while refilling your game balance, please contact our support service 24/7. We will be happy to help you!